Non-Compliances
LIVERegister of non-compliances, corrective actions, owners and due dates.
| ID | Requirement | Business line | Criticality | Status | Corrective action | Owner | Due date | Days overdue | Violation exposurePOC SCOPE |
|---|---|---|---|---|---|---|---|---|---|
| NC-2026-001 | Metering circuit voltage above the permitted limit at 4 substations | Distribution & Metering | Critical | In progress | Replace affected metering transformers and re-test the circuits | S. Al Dossari | 2026-09-05 | 0 | Medium |
| NC-2026-002 | Privileged account recertification not completed for OT domain | Cybersecurity & IT | Critical | Open | Run full recertification campaign and remove dormant accounts | N. Al Otaibi | 2026-07-31 | 20 | High |
| NC-2026-003 | Patch remediation window exceeded on 37 servers | Cybersecurity & IT | Major | In progress | Deploy the outstanding patch baseline and confirm through scanning | N. Al Otaibi | 2026-08-29 | 0 | Medium |
| NC-2026-004 | Calibration certificates missing for 11 revenue meters | Distribution & Metering | Major | Open | Recover certificates from the accredited laboratory and file in the register | K. Al Ghamdi | 2026-08-10 | 10 | High |
| NC-2026-005 | Outage plan submitted after the published deadline | Transmission | Minor | Closed | Adjust the planning calendar and add an automated reminder | M. Al Qahtani | 2026-06-20 | 0 | Low |
| NC-2026-006 | Near miss investigations closed without root cause analysis | HSSE | Major | In progress | Re-open the affected cases and apply the five why method | R. Al Zahrani | 2026-09-18 | 0 | Medium |
| NC-2026-007 | Discharge sampling frequency below the regulated interval | HSSE | Critical | Open | Restore the sampling schedule and back-fill the missing analyses | R. Al Zahrani | 2026-08-01 | 19 | High |
| NC-2026-008 | Vendor conformity declarations incomplete for two batches | Supply Chain & Vendors | Minor | In progress | Request the declarations and update the supplier scorecard | F. Al Shammari | 2026-09-30 | 0 | Medium |
| NC-2026-009 | Asset criticality assessment outdated for 3 transmission corridors | Transmission | Major | Open | Re-run the criticality model and refresh the maintenance priorities | M. Al Qahtani | 2026-08-15 | 5 | Medium |
| NC-2026-010 | Emergency drill evaluation reports not signed off | Generation | Observation | Closed | Introduce electronic sign off in the drill workflow | A. Al Harbi | 2026-05-30 | 0 | Low |
| NC-2026-011 | Wage protection submission delayed for one contractor | Supply Chain & Vendors | Major | In progress | Escalate with the contractor and verify the next two cycles | H. Al Mutairi | 2026-09-08 | 0 | Low |
| NC-2026-012 | Reactive power capability test evidence not retained | Generation | Minor | Open | Retrieve the test records from the plant control system | A. Al Harbi | 2026-08-12 | 8 | Medium |
| NC-2026-013 | Customer complaint resolution times exceeded in two regions | Distribution & Metering | Observation | In progress | Add a workload alert to the complaints queue | K. Al Ghamdi | 2026-10-05 | 0 | Low |
| NC-2026-014 | Third party connection assessment missing for a maintenance vendor | Cybersecurity & IT | Critical | Open | Complete the security assessment or suspend the connection | N. Al Otaibi | 2026-07-25 | 26 | Medium |